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Frequently asked Questions (FAQs)

How to place an order?

You can place an order by adding products to cart & make payment on your convenient mode (UPI, Cards, Wallet, etc.) on our website.

Or you can directly place an order with us using WhatsApp on ‪+91 6264509031

How long will it take to deliver an order?

We process the orders from our facility within 24 hours. And it typically takes 4 to 7 days to reach you.

How can i track my order?

You can track your order by clicking the “my orders” tab on your profile.

You will also receive the order tracking details via Email once the order is shipped.

You can also reach us on WhatsApp ‪( +91 6264509031‬) to get help with your order.

What materials are used in Raghukanti Jewellery?

Our Jewellery is crafted using high-quality alloys, brass, and copper base metals, and embellished with semi-precious stones, Kundan, Faux pearls, or American diamonds.
Each piece is carefully coated with anti-tarnish polish to ensure long-lasting shine and durability.

Return & Refund Policy.

Please ensure to record an unpacking/unboxing video while opening your package.Without this video, we will not be able to process any damage claims.

Return Policy: We accepts returns only in case the product was damaged during transit or if a wrong product was sent to you.

Email us your claim on Contact@raghukanti.com or Send it throught Whatsapp - +91 6264509031

We will not be able to process any return requests if: 1. You do not notify us within 24 hours. 2. The unboxing video is missing. 3. The product is found to be tampered with or used.

Refund Policy: In case of return of any of your products, We will initiate a return pickup and the refund of the same shall be initiated once we receive the product back in our warehouse and clears quality checks.

For any queries, Email us at contact@raghukanti.com or WhatsApp us at +91 6264509031

How do I care for my Raghukanti Jewellery?

To keep your Jewellery looking new:
•Store in a dry, airtight box, or in Raghukanti's box.
• Avoid direct contact with water, perfume, and sweat.
• Wipe gently with a soft cloth after use
• Store in a dry place and avoid moisture.